Astro Coupons have been part of our platform since 2020, starting with "Sharing the Love" Adoption Rewards. Since then, thousands of Dollars Off coupons have been issued—yet only a small fraction have been redeemed. That means countless dollars in savings are going unclaimed, simply because customers don’t realize they have a coupon waiting for them.
We’ve found that the biggest barrier to redemption is awareness—pet owners are missing out because they don’t know these rewards exist. To bridge this gap, we’ve introduced new tools to boost visibility and encourage redemption. However, your role as a retailer is crucial in making sure your customers connect with these resources. Here's how you can help your customers find their coupons.
Eligible Customers can Preview their Coupons on the Astro Mobile App
Your Customizable Astro Mobile App
Every Astro Retailer has access to their own custom-branded Astro Mobile App. With the recent update, the "My Coupons" menu automatically appears when a coupon is issued to a customer, making it easier for them to track and be alerted to exclusive rewards.
Astro Mobile App: "My Coupons" Menu
When a customer receives an exclusive MFG Sponsored Coupon, they’ll see a "My Coupons" section in their Astro Mobile App, where they can view their offer details. This menu only appears when an active coupon is available, ensuring customers see their rewards at the right time. However, the app isn’t required to redeem a coupon—customers can still claim their offers in-store.
Help Your Customers Find Your App
Display QR codes in your store to help your customers find and download your Astro Mobile App. Your Astro Shelf Talkers (Offers & Frequent Buyer) all contain Mobile App QR codes. We also have a free Media Kit with printable signage, as well as a Canva library with table tents to display around your store and by your registers. You can also grab a QR code from your Mobile App Customization menu and design your own printable media.
Coupons are a powerful way to drive foot traffic and encourage repeat business—but only if customers know about them! By leveraging these awareness tools and actively reminding customers about their rewards, you can ensure they take full advantage of their savings while increasing in-store visits and purchases.
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1. What are Astro Coupons? Astro Coupons are exclusive digital discounts offered by brands to their established customers through the Astro platform. These coupons are automatically linked to the customer’s Astro Pet Owner account and can, therefore, ...
1. If you haven't already, download the Astro Loyalty Mobile app to access your Frequent Buyer information. Android: https://play.google.com/store/apps/details?id=astroloyalty.com.astro iOS: ...