Send Pending Astro Coupon Reminders via the Astro Marketing Suite

Send Pending Astro Coupon Reminders via the Astro Marketing Suite

If you subscribe to the Astro Marketing Suite, you can send Pending Coupon Reminders to customers who haven’t claimed their rewards. A simple reminder can be the nudge they need to return to your store and redeem their coupon before it expires.

The process to send these messages is simple:
  1. From your Astro Homescreen, simply go to your Offers menu and select MFG Sponsored Coupons.
  2. Scroll down until you see a Coupon that has Pending Redemptions and click the red Send Unredeemed Reminder button. This will generate a Quick Campaign with a filtered Recipient List that only include those customers with pending coupons.
  3. Choose your method/s of delivery and feel free to edit the Subject Line. Then Save and move onto the Second Step.
  4. Now Astro will automatically generate a Template that contains the details of the Coupon. If you want to add more information, or adjust the size of your logo, click the Edit Selected Template button.
  5. Then, when you are ready to send, click Save & Queue for Sending.



Turn Missed Savings into Sales

Coupons are a powerful way to drive foot traffic and encourage repeat business—but only if customers know about them! By leveraging these awareness tools and actively reminding customers about their rewards, you can ensure they take full advantage of their savings while increasing in-store visits and purchases.
    • Related Articles

    • Astro Coupons | Opting Out Of or Opting Back In to a MFG Sponsored Coupon

      Coupons can only be redeemed on Standard Astro Accounts. At this time, Coupons are not compatible with POS Report style or Nightly Data Feed style Astro Accounts. Astro Coupons Are Different! Astro Coupons were designed to help brands communicate ...
    • Astro Marketing Suite | Overview & Video Tutorials

      Overview of the Astro Loyalty Marketing Suite Have you ever wished there was a way to communicate with your customers that was both quick and easy while still being sincere and personal? Now with the Astro Loyalty Marketing Suite you will have the ...
    • How to Send a Simple Text-Only SMS Text Message | Simple Campaigns | Marketing Suite

      Before sending a Text Message, please review what is not allowed to be sent via Text Messages: Anything that is illegal in the jurisdiction where the message recipient lives. Examples include, but are not limited to: Cannabis. Messages related to ...
    • Astro Coupons | Frequently Asked Questions

      1. What are Astro Coupons? Astro Coupons are exclusive digital discounts offered by brands to their established customers through the Astro platform. These coupons are automatically linked to the customer’s Astro Pet Owner account and can, therefore, ...
    • How To Send A Quick OFFER Campaign | Marketing Suite

      How To Create An Quick Offer Campaign: Quick Campaigns were designed to help you get the word out quickly regarding a specific Offer you are running at your store. They can be paired with a custom Recipient List so the details of a particular Offer ...