Knowledge Base
Astro Loyalty
Retailer Knowledge Base
Recent Articles
Credit Report FAQs | Astro Retailers
What Does Unbatched / Uncredited Mean? When a customer redeems a free good from either a Frequent Buyer Program or an Offer a batch report will start compiling under the Uncredited section of your Distributor Free Goods Credit Status Report or the ...RetailPet FAQ | Astro Retailers
How Do I Redeem RetailPet Reward? If you completed the brand training on RetailPet, then you should be able to get your reward from your store and mark what items you took in RetailPet. If the item you selected had an Astro Icon next to it, then ...External Manufacturer Online Coupon Redemption | Astro Retailers
External Manufacturer Online Coupon Redemption These types of Coupons are issued by the manufacturer, but can be redeemed in Astro. Tip: If you use a POS Integration, you will need to log into Astro to manually redeem this Coupon. 1. Log into your ...Retailer Support Assistant - Terms of Use | Astro Retailers
COMING SOON! AI Support Assistant We offer an AI-powered support assistant (the “Assistant”) that answers questions about programs, program rules, and offers you have access to through the Astro portal. Your use of the Assistant is subject to these ...Opt Out of Astro AI | Astro Retailers
Popular Articles
FAQs | Sharing the Love Pet Adoption Programs
Adoption Program FAQs 1. What qualifies as an Adopted Pet, and what is the time frame for redemption? ✅ Eligible Adopted Pets: Cat - astrocat Dog - astrodog Small Animal Rabbit/Rodent Chinchilla - astrochinchilla Gerbil - astrogerbil Guinea Pig - ...Astro Coupons | Overview
Coupons can only be redeemed on Standard Astro Accounts. At this time, Coupons are not compatible with POS Report style or Nightly Data Feed style Astro Accounts. What are Astro Coupons? An Astro Retailer is a smart retailer! You understand the ...Mobile App | How to Get Your Customers On your Free Astro Mobile App
The Free Astro Loyalty Consumer Mobile App - How to Get It & Use It What it is... It is a downloadable application for pet owners with Android or iPhone smartphones. It is available in the App Store or the Google Play Store under Astro Loyalty ...Astro General Frequent Asked Questions | Astro Retailers
What sets Astro apart from the competition? Here at Astro, we are Pet People with years of experience in the pet industry. We have come together to design a platform specifically for independent pet retailers. We provide a comprehensive approach to ...How to Update Distributor or Distributor Account Information? | Frequent Buyer | Astro Retailers