In just a few minutes, you can create an automated campaign that celebrates your customers’ pets while strengthening your relationship with them and boosting satisfaction.
✨ New Mail Merge Placeholder: [PETNAME]
You can now add an extra touch of personalization to your Pet Birth Month Automation by including the pet's name in your message!
When editing your email template, click the text to open the text editor. Click the Pet Name button to insert the [PETNAME] mail merge placeholder into your message. When the automation sends, [PETNAME] will be automatically replaced with the name of the pet celebrating a birthday that month.
Important Notes:
- This placeholder only works with the Pet Birth Month Automation. It is not compatible with any other automated campaign or multimedia template campaign.
- If a customer has multiple pets with the same birth month, they will receive one email per pet.
Example:
Sally Pet Owner has two pets in Astro:
- Oliver, born August 2019
- Maggie, born August 2021
In August, Sally will receive two birthday emails—one for Oliver and one for Maggie—each personalized with their respective names.