My Pets | Astro Mobile App | Customer View

My Pets | Astro Mobile App | Customer View

Here's where you can personalize your experience by adding your pets' information. This feature allows for a tailored experience for your furry friends.



1. If you haven't already, download the Astro Loyalty Mobile app to access your Frequent Buyer information. 
You must have an email associated with your Astro Loyalty Pet Owner account in order to use the Astro Loyalty Mobile App. Contact your local Astro Pet Retailer to make sure your account has your email linked. 

How to Add a Pet:


2. Click on My Pets. 



3. Click the Add Pet Button


4. You can then enter your pet's name, select their pet type, choose their birth or adoption month and year, and specify your pet's gender. Once you've completed the details, click the 'Add Pet' button to save their information and add them to your loyalty app.

Now your neighborhood pet shop can create promotions and rewards specific to your pets’ personal info- such as Happy Birthday/Gotchya Day bonus points or gifts- or exclusive rewards related to your pets’ species or age. 


How to Edit Pet:

1. Click on My Pets. 


2. If your local shop has already added any of your pets to your loyalty account during your visits, their information and an icon representing them will already be saved here. If your pet was recently adopted as part of our 'Sharing The Love' Adoption Bundle and has been given a new name, you can easily update their information by clicking the yellow pencil icon. 

3.  You can then enter your pet's name, select their pet type, choose their birth or adoption month and year, and specify your pet's gender. Once you've completed the details, click the 'Save Pet' button to update their information.





    • Related Articles

    • Contact Information | Astro Mobile App | Customer View

      1. If you haven't already, download the Astro Loyalty Mobile app to access your Frequent Buyer information. Android: https://play.google.com/store/apps/details?id=astroloyalty.com.astro iOS: ...

    • My Coupons | Astro Mobile App | Customer View

      Here, you will find exclusive high-value Astro Coupons created specifically for you and your pet that are sponsored by the brands you love and are only redeemable at your chosen neighborhood pet shop. Astro Coupons are issued based on the loyalty ...

    • My Account | Astro Mobile App | Customer View

      Visit the My Account menu to review and make changes to your Pet Owner Account. It's a good idea to check with your neighborhood pet shop to get more information about what types of communications they send via each delivery channel. Some pet shops ...

    • Special Offers | Astro Mobile App | Customer View

      Here you will see Offers and special promotions currently available at your neighborhood pet retailer. 1. If you haven't already, download the Astro Loyalty Mobile app to access your Frequent Buyer information. Android: ...

    • Notifications | Astro Mobile App | Customer View

      The Notifications menu will contain all App Notifications sent to you by your neighborhood pet shop. You can expect to receive notifications with information regarding upcoming and current sales of your favorite brands and products, as well as ...