![](https://img.zohostatic.com/zde/static/images/caution.png)
Offers will take 24 hours to load into FranPOS.
Redeeming Rebate Offers:
1. Add a customer to the order on the register.
![](https://support.astroloyalty.com/galleryDocuments/edbsn38144b3d789445ae6af39a3a5594fbe973466ad26ebb02b25bfef4a03fc4e0ad01811883fb0eca2a5d339926913264a6?inline=true)
2. Add the customers items to the register.
![](https://support.astroloyalty.com/galleryDocuments/edbsn036d0d9836bf28c7d8cc656e0419dcdab4c66ce810978cee18426a0add7a09eb6ba9c22b18a357fa0c7084c8147fc201?inline=true)
3. Select Discount under Charge.
![](https://support.astroloyalty.com/galleryDocuments/edbsn41453a335f717812e5b17394ec553fa93798eb97e1190e9a589f1b7b157c8df25f995f2c52aa95473472c3e937deffab?inline=true)
4. The Offer should show on the pop-up window. Click on the Offer you are trying to redeem for the customer.
In this example, we are redeeming a $3 Off Offer.
![](https://support.astroloyalty.com/galleryDocuments/edbsnf44c6c46ebf1c503b7550be2ec5a04f973c1e327c54a6e53153f7f6faf3e414f2645d8017819abed96d8165f58fda399?inline=true)
5. It will highlight the Offer in blue, then select Save.
![](https://support.astroloyalty.com/galleryDocuments/edbsnba3da7595b52c4a0515487bfb9a8d2da0bd9154b527dccba01650a557c4fc7ccf2f406fef52dd57cb02478e197f40675?inline=true)
6. You will then see that the discount is automatically applied to the sale and you can then finish the transaction.
![](https://support.astroloyalty.com/galleryDocuments/edbsn99f28e24782c4fe5331d9ab8f0d65d4bfe4b4b8cfbc6497b1dccfde41d0321fb6266d67e34b4a4fa4be7b5c2c7ec97b2?inline=true)
**Note that the discount will only apply correctly if the Product Code or SKU in FranPOS matches exactly what is provided by Astro**
Redeeming Free Goods Offers:
![](https://img.zohostatic.com/zde/static/images/exclamation.png)
*This section is still in progress*
1. Add the customer to the order on the Register.
2. Add the qualifying items to the card.
3. Select Charge. Order will then sync with Astro.
4. A pop-up will appear if a customer has rewards available and select "Yes"
![Graphical user interface, text, applicationDescription automatically generated](https://support.franpos.com/DocsDisplay?zgId=696920360&mode=inline&blockId=isy7f357dfd31f7a44e86a9df772515e8b804)