Converting a Pet Owner Account to an Employee Account
How to Convert a Pet Owner account to an Employee Account
You must be enrolled in an Employee Feeder program in order to see the Employee account options.
Converting via Checkout:
1. Go to Checkout.
2. Lookup their account and select. Or create a new customer.
You will need to create a customer first (if they are not already in your account) and then convert them to an Employee.
3. Click on their name to Edit the information.
4. Select Convert to Employee Account.
5. Enter an Employee ID number then Save Information and Close.
Now their account will state that they are an Employee.
Converting via Customers
1. Go to Customers.
2. Lookup the account and select their name.
3. Select Edit Customer.
4. Select Convert to Employee Account.
5. Enter an Employee ID number then Save Information and Close.
Related Information:
Related Articles
How to Convert Pet Owner to Breeder Account | Customers
You must be enrolled in a Breeder program in order to see some of the account options. How does a Breeder Program function on Astro? When you add a customer to Astro they are automatically designated as a PetOwner. Only customers who are designated ...How to Convert to Astro from Paper or Digital Frequent Buyer Programs
How to Convert your Paper Frequent Buyer Cards to Digital Frequent Buyer Cards in Astro There are several ways that you can convert your current customers' Frequent Buyer progress to Astro. Manual Method for Paper Card Conversions If you have been ...Add a New Customer | Astro Retailers
How to Create a Pet Owner Account for a New Customer: The video above shows how to add a new customer prior to the launch of the Astro Marketing Suite. The main difference between what you see in the video and how it works now is where the Add ...My Account | Astro Mobile App | Customer View
Visit the My Account menu to review and make changes to your Pet Owner Account. It's a good idea to check with your neighborhood pet shop to get more information about what types of communications they send via each delivery channel. Some pet shops ...Upload an Existing Customer List for New Astro Retailers
This article is for onboarding new retailer's customers. Uploading customer lists is done when a retailer first joins Astro and has a blank account. We can only upload one list, so make sure the list has the correct customer's information to the best ...