Why is there an Email Requirement for Pet Adoption Bundle Redemptions?

Why is there an Email Requirement for Pet Adoption Bundle Redemptions?

There are several reasons for this. 
  1. A New Pet Owner cannot redeem more than one New Pet Adoption Bundle for the Same Species within 365-days of redemption. When an email address is saved to a Pet Owner account on your Astro Account it prevents another Pet Owner account from being created with that same email address.
    Example: If a customer redeems a Dog Adoption Bundle on Oct 1st, 2022 they will not be able to redeem another Dog Adoption bundle until 365 days have passed from that redemption date.
  2. After the Pet Owner redeems their Bundle they are sent One ( 1 ) automated Thank You email via Astro on your behalf. This email thanks them for coming by your store on their pet's adoption day. It also asks them to continue to Share the Love by either posting a pic of their pet enjoying the free stuff they just redeemed at your store and tagging your store's page, or sharing a link to your store's Adoption Page so their friends and family who also may have adopted a pet can learn about your program.
  3. If any of the brands they chose for their Adoption Bundle also have a Bounce Back Coupon associated with their Adoption Program they will also receive an email alerting them to a coupon that they can only redeem at your store. For instance, if they redeemed a Bundle with four items (Food, Treat, Supplement, Supply) and all 4 of those Brands have Bounce Back Coupons then the max number of automated Coupon emails they will receive is 4. There are no follow up emails. That's it.
  4. All emails sent to your customers via Astro have an Unsubscribe link located in the email footer. This goes for all emails sent via Astro- whether you send them yourself via the Marketing Suite or they are one of the 1-5 emails they will receive after their Bundle Redemption (I'm including both the Thank You Email and the possible 1-4 Bounce Backs). 
If you encounter a Pet Owner that feels funny about giving you their email address here is what I would tell them:
  1. When you redeem this Bundle you will receive a Thank You Email and maybe a couple of Coupon Emails (you can tell them exactly how many by reading the pending cards on the Checkout Screen).
  2. You are not being added to any mailing lists other than the one at my store. I only send [ ? ] emails a [month/week/?]. 
  3. You can unsubscribe at any time by clicking the Unsubscribe link at the bottom of any email I send to you.
  4. Your email address is protected and will not be used by any third parties to contact you. 
  5. If you are interested you can download our free mobile app. On it you will find a detailed explanation of our data secrecy policy. (They will need an email address associated with their Pet Owner account in order to be able to login to the app- their email address will serve as their username.)
If you encounter a Pet Owner that does not have an email address, or have a direct family member (same household) whose email they can add to their account, they will not be able to redeem the Bundle. This is mainly to help us (you included) to mitigate fraud.
To remove a Pending Adoption Bundle you can either remove the New Pet - [species] from Today's Purchases, or click Expand Details on each of the cards to and select Remove Card, or click on each punch on each card and select Remove Punch. 
Soon we will make it so you will have to enter the email address while filling out the form, so the Bundle will not be triggered unless they meet all the redemption requirements. 

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