Text Message | Requesting SMS Number and Setup | Marketing Suite

Text Message | Requesting SMS Number and Setup | Marketing Suite

Requesting an SMS Mobile Number & SMS Text Setup

In order for you to send an SMS Text Message to your customers via Astro Loyalty you will need a special mobile number. This number is the same as every other mobile number out there in the sense that it can be used to send text messages. The difference lies in its opt-in and opt-out capabilities. In order for you to legally launch a SMS Text Campaign to your customers they need to be able to opt-in to receive messages and opt-out if they change their minds later. 

You do not need a phone to send these text messages. All of the drafting and sending of these messages will occur on your Astro Loyalty Account.

How to Request Your SMS Number:

If you didn’t activate SMS on the Free Trial activation page, you can still get a SMS number. Just click on the Text Messaging section on the Marketing Suite Dashboard to begin.

1. Select the Marketing button on the top of your Astro account.


2. Go to Campaigns



3. Then click on the SMS Text Message icon.



4. This will take you to the Text Configuration page. Here you can add your store name to the SMS Display Name box and this name will appear in the SMS From box when creating text messages. You will see the SMS Minimum Credit Balance with different options to select from in the drop down menu. This amount represents the minimum amount of credits before automatically reloading to the maximum credits. SMS Credit Reload Amount is the maximum number of credits you would like to have regularly. Once you are below your minimum credit balance amount it will automatically purchase credits to the selected reload amount. 

Click "Save Text Settings and Request Number" this will send an email to support. They will get back to you as quickly as possible with your SMS Number. 




Related Information:


Once you have your number, here is how to create a text message: 
How to Send a Simple Text-Only SMS Text Message | Simple Campaigns | Marketing Suite

    • Related Articles

    • How to Send a Simple Text-Only SMS Text Message | Simple Campaigns | Marketing Suite

      How to Send a Simple Text-Only SMS Text Message 1. Select Marketing on the top of your Astro account. 2, Select Campaigns.  3. Scroll down and select 'SMS Text Messaging- Text Only' 4. Click on 'New SMS Text Message' 5. Enter in the 'From' that you ...
    • Text Message | Overview | Marketing Suite

      SMS Text Messaging - Overview In the Text Message section of the Astro Marketing suite, you will be able to send quick SMS text messages to your customers at any time!  Here is a quick glance at creating a text messages.  You could send text messages ...
    • Text Configuration Settings | Marketing Suite

      Text Configuration In order for you to communicate with your customers via text you need an SMS phone number. To register for one you must fill out the form contained within Text Configuration and submit it to Astro Support.  SMS Display Name The ...
    • Text Message | How to Send an Opt-In SMS Text Message to a Customer

      Privacy laws require that you receive a verbal "yes" from a customer before you send a Text Message to their phone. This is the law that prevents our cell phones from being blown up by unsolicited marketing texts unlike our home phones which are ...
    • Astro Marketing Suite | Overview & Videos | NEW

      Overview of the Astro Loyalty Marketing Suite Have you ever wished there was a way to communicate with your customers that was both quick and easy while still being sincere and personal? Now with the Astro Loyalty Marketing Suite you will have the ...