After your message has been sent, you will be taken back to the main SMS Dashboard page. Here you will see all of the texts that you have created and see the status of each one.
Quick break down on what each of the columns mean:
Text Messages- Shows each text message that you have created. Newest to Oldest.
Status- It will say "Queued" or "Sent." If the status says "Queued" it is currently processing to be sent.
Created- The dated the text was created.
Sent- The dated the text has been sent.
Total Recipients- Total selected customers the text is being sent to.
Sent To- Customers that the text was received by.
Actions- You can archive any text messages that you created.
SMS Text Message Pricing
Your SMS Text Number
and the ability to draft SMS Text Campaigns
is included in your Marketing Suite Membership. It's sending those Texts that will cost a little extra. There is no way around this since Text messages have to be sent via mobile phone carriers and they charge their fees up front.
Each Text Message segment sent or received will cost $0.035.
Note about SMS pricing: One segment equals each sent text message and received text message. For example, if a retailer sends a text message to a customer, that equals one segment. If the customer responds to the text message including opt-outs, that also equals a segment. Astro sends an automated message to replies that this number does not monitor replies please contact your retailer directly. If a customer ignores those automated messages and continues to reply to the text it will halt their ability to reply after 4 texts.
We have a simple way to help you manage the replenishment of your Text Credits once the stores become low.
Under your Marketing Suite Settings there is a section for SMS Text Configuration
. Here you can choose how many Text Credits you want to purchase once your Text Credit Total dips below a certain amount. This way you can be sure that you never run out of Text Credits. You can also purchase Text Credits before or while sending a SMS Text Campaign