POS Integration Options

POS Integration Options

POS Integration Addons & API Integration Methods:

We are so thrilled and truly honored that so many amazing POS Companies choose to partner with us and whose programmers worked so hard with us to develop integration with Astro!
Here is a breakdown of the current POS companies that have an integration with Astro:
POS VendorFrequent BuyerOffersLoyalty PointsEcom Frequent BuyerEcom OffersPartial/FullAstro ArticlesDemos
Lightspeed XYesYesYesNoNoParitalArticlesDemo
FranPOSYesYesNoNoNoFullFranPOS ArticlesFranPOS Demo
eTail Pet Sellit PlusYesYesYesYesYesFulle-tail Articlese-tail Demo
eTail Pet EcommerceYesYesYesFulleTail Ecommerce Articles
Lightspeed RYesYesYesNoNoParitalLightspeed R ArticlesLightspeed Demo
PinogyYesYesYesYesYesFullPinogy ArticlesPinogy Demo
Shopify/New Media Retailer EcommerceYesYesYesPartialShopify ArticlesShopify Demo
Shopify/New Media Retailer POSYesYesParitalShopify POS ArticlesShopify Demo
CelerantYesYesComing SoonNoNoFullCelerant ArticlesCelerant Demo
Springboard/HeartlandYesYesYesNoNoPartialSpringboardSpringboard-Heartland Demo
RetailProYesYesYesNoNoParitalRetailPro ArticlesRetailPro Demo
Petshop360YesYesYesNoNoFullPetShop360 Demo

*Currently we are not able to provide knowledge base articles for Petshop360. Please contact their support for any questions about the integration https://petshop360.biz/support-help/contact-us.html.  
*The Shopify Ecommerce integration is by Mighty App. If you are a Non Mighty App account, there is a fee for using their app. Please contact their support for any questions about the integration:  support@mightyapps.freshdesk.com
We will continue to update this article as more POS companies come on board!

What does Full/Partial  Integration Mean?
A full integration means that you do not have to toggle  between your POS and Astro. A Partial integration means that you will switch over to Astro during the checkout process then back to the POS to finish the sale. 

If you are interested in enabling one of these addons, please request it from  support@astroloyalty.com . If there is a fee associated with enabling any of them we will let you know beforehand - but at this time there is none. Please review the walk-through articles and training guides mentioned in the grid above as well!

We have found that Windows or Android systems work best with Astro and barcode scanners. We currently do not recommend iPad POS systems as these are not fully supported.  

Integrating with Astro Loyalty via URL Query String

Another method of integration with the Astro Loyalty Platform is via a URL Query String method. The POS system simply needs to open a web browser to the Astro Loyalty Query URL and pass the relevant information to Astro via the Query String. This allows the Astro Loyalty platform to manage all the program rules and redemption rules and requires the least amount of application development on with the POS system. Attached to this article at the bottom is the URL and query string parameters.

POS companies that have a Query String integration with Astro:
-MyTime POS
-Realtime POS
If you have a programming team at your disposal that will be able to help you set up a Query String API style integration we have provided a PDF attachment to this article that you can download and send to your programmer.

Frequently Asked Questions:

I Don't See My POS Listed?
Astro does provides a Rest API that Third Party vendors can utilize to integrate their POS or eCommerce software into Astro.  While we understand that some cloud based POS and eComm packages do have their own APIs, they are most often not sufficient to accommodate the needs for a workable real time Astro integration. But, if you wish to have your POS integrated into Astro, we recommend contacting your software provider and request they contact Astro for more information! They can reach us at   support@astroloyalty.com .

Square and Clover POS systems are not compatible for integration.

Astro was designed as a standalone, so you can still use Astro without an integration! We strongly recommend doing the Astro part first. This allows you to catch any pending rewards before you enter the purchase in the POS so you don't have to reverse them. We find the easiest way to keep up is to have a tablet or other internet-capable device open beside your POS terminal with the Astro page up.

Why does my Scanner not work with Astro?
Most USB or Bluetooth scanners should work with Astro, but Astro is just a web page, so the scanner must work in Human Interface Device (HID mode) which sends the scan as keystrokes to the browser. However, some POS software written for iPads uses scanners in iOS mode. It does not send scans as keystrokes to the browser. Scanners in iOS mode do not work with Astro. You may need to reference your scanners manual to see what mode options you have and what it might be currently set to. If your scanner has to be in iOS mode, it may possible to pair two bluetooth scanners, so you could purchase a cheap bluetooth scanner and use it exclusively for Astro. Otherwise, you can also type in the barcode (usually you only need to type in the last 4-5 digits to find the product) or you can use the drop downs to locate the product on Astro.