How Checkout & Redeem Frequent Buyers | 3 | RetailPro POS Plugin
Make sure you are enrolled in an Astro Frequent Buyer Program before proceeding. To learn how to do this, check out this article: How to Enroll in Frequent Buyer Programs on Astro
Video Walkthrough provided by RetailPro:
How to Checkout Frequent Buyer:
1. Make sure your RetailPro Astro Loyalty Plugin has been configured. Please review this article: Install and Configure | RetailPro if you have not completed these steps yet.
2. Create a new sale and add the customer under Bill To Customer Lookup.
2. Create a new sale and add the customer under Bill To Customer Lookup.
3. Add the purchases to the sale. If the UPC matches what is listed in the Frequent Buyer program it will automatically punch the customers card.
If you add more items or change quantities, the cards are updated in real time.
If you add more items or change quantities, the cards are updated in real time.
You can verify that the card has been created and/or punched by clicking the customer button on your Astro Loyalty menu.
4. You can then finalize the sale.
How to Redeem:
1. Button will blink when customer is due for free item.
2. The redemption item needs to be added to the sale.
If the receipt is cancelled, the redemption is automatically unclaimed.
If the receipt is cancelled, the redemption is automatically unclaimed.
"Claimed" Rewards are not redeemed in Astro Loyalty until after the receipt is completed.
Two Ways to Claim a Reward:
Manual Method:
1. Click on the Frequent Buyer button.
2. On the window it will show the eligible items. Select the item that is being redeemed and click "Claim Reward"
3. This adds the item to the sale and the special Astro discount that was set up in the Configuration steps will be applied to the sale. This item has now been claimed.
4. You can finalize the transaction and the card is redeemed when the receipt is saved.
Automatic Method:
1. When a qualifying item is added to the sale a confirmation window will pop-up.
2. If you select Yes. The special Astro Loyalty discount that was set up in the Configuration steps will be applied to the sale.
If you select No, the item will be added to the sale as a normal purchase.
If you select No, the item will be added to the sale as a normal purchase.
3. You can finalize the transaction and the card is redeemed when the receipt is saved.
Related Information:
Related Articles
Introduction Video | 1 | RetailPro POS Plugin
PLUGIN FOR RETAIL PRO 9 Without leaving the Retail Pro Receipt screen, this plug-in provides the following: New Customers: Sign up new Customers added to a Retail Pro sale for Astro Rewards with a quick button click. Purchase Tracking: Customer ...How to Checkout & Redeem Offers | 4 | RetailPro POS Plugin
Make sure you are enrolled in Astro Offers on your Astro account. Here is an article on how to enroll in Offers: How to Enroll in Offers | Astro Offers Video Walkthrough provided by RetailPro: 1. If you have not configured your RetailPro plugin for ...Install and Configure | 2 | RetailPro POS Plugin
Video Walkthrough provided by Retailpro: It is assumed that plug in files have been added to the Retail Pro 9 "plugins" folder. Add UDF and Price Discount: 1. First login as SYSADMIN or the equivalent and go to Options > System Preferences. 2. Scroll ...Checkout Frequent Buyers | Lightspeed X Series POS via Chrome Extension Only | Partial Integration
How to Checkout for Frequent Buyer Program: 1. You can start your Lightspeed X Series sale as you would normally by adding your customer's name to the sale. 2. If you are not already logged into Astro, you can log in via the link. 3. The integration ...Redeem Frequent Buyers | Lightspeed X Series POS via Chrome Extension Only | Partial Integration
How to Redeem a Frequent Buyer: 1. Add the customer to the sale in Lightspeed X Series. 2. Now you can add the customer's chosen free good to their sale. If the customer was purchasing other items you can also scan them onto their sale at this point. ...