Frequent Buyers | Astro Mobile App | Customer View

Frequent Buyers | Astro Mobile App | Customer View

The Frequent Buyer section will show you your purchases and progress made for a brand's frequent buyer program. 




1. If you haven't already, download the Astro Loyalty Mobile app to access your Frequent Buyer information. 
You must have an email associated with your Astro Loyalty Pet Owner account in order to use the Astro Loyalty Mobile App. Contact your local Astro Pet Retailer to make sure your account has your email linked. 

View Open Cards:


2. Click on Frequent Buyer Cards.


3. Here you will see all your open frequent buyer cards. The program's name and purchase progress will be displayed here. 


4. For details, click on the card. 

5. You will see product names and purchase dates under Transaction History. This will only display purchases that have a Frequent Buyer program on Astro. 


View Redeemed Cards:

1. On the Frequent Buyer Cards menu, click the Redeemed tab at the top. 

2. Each card will show the date it was redeemed. Click the card for more details. 

3. Here you will see each purchase made including the formulas and purchase dates as well as the free product you received. 



How to Archive a Frequent Buyer Card:

If you would like to hide a card from your Open Card view, you can Archive that card. 

1.  On the Frequent Buyer Cards menu, click on the red File icon on the card you wish to archive. 


2. Select Archive. 

3. This will move the frequent buyer card to your Archive tab. To view, on the Frequent Buyer Cards menu click Archived. 


4. You will see any card that you Archived here. Click on the card, if you wish to Unarchive the Card. 




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