How Customers Re-subscribe to Emails after Unsubscribing | Mobile App
If a customer unsubscribes to your emails they will receive this email below:
However, if they want to opt back in to receiving your emails they can toggle the option back on via the Astro Mobile App.
Here are the steps the customer can take:
1. If the customer has not downloaded the mobile app, here are the links to the app stores:
2. Customer can log into the Astro Mobile App via a smartphone. Then go to My Account.
The customer will need to have an email associated with their Astro account at your store in order to log in to the mobile app first.
3. The customer can toggle on and off the email option. [Green is On and Grey is Off.] Then Save Changes.
NOTE: The fact that a customer can toggle email and SMS Text communications on and off via your Astro App gives them the power to control how they prefer to be communicated with. For instance, if you have a customer that absolutely does not want to be emailed, but they still wish to use the tools found on the App, they can easily turn email communication off.
Your customers using the App will still receive your App Notifications via the App, but rather than falling into the vastness of their email inbox, they will all collect within the App Notification section of the App.