Owners and managers have different levels of control and responsibility than a cashier or associate in your store. The same is true in regard to the Astro Loyalty suite. This has been done for your convenience, security of information, and ease of use. This segment will outline the differences for you to assist in making user assignment decisions.
Administrators vs. Cashiers
Administrator Users have the highest level of access and functionality in regards to Astro. From their Astro Home Screen they can access all the back end features of Astro suite found under the Reports menu. They also have full access to the Marketing Suite (Mass Email & Push Notifications). They can Enroll or Unenroll in Programs and Offers, they can edit information like Customer Info and Account Info, they can do it all, including everything that a Cashier User can do. You can have multiple Administrator Users.
Cashier Users can only Add Customers, Check Out Customers, submit questions in the form of Support Tickets to the Astro Help Desk and control the Kiosk slideshow functions. This limited access allows your cashiers to run all the essential front end functions of Astro without the pressure of accidentally changing your settings and program data. Some choose to have one Cashier User Login per location, or one Cashier User Login per register, while some choose to assign every employee their own Cashier User Login; it’s really up to you.
Actions Menu | Application Preferences | Adding Custom Fields to Transaction & Redemption Reports
How to Add Custom Fields to Astro Transactions and Redemptions You can add additional fields to your Checkout process. They can collect any kind of information that you like. Most retailers use Custom Fields to collect their employees' initials or ...
Adding, Editing, Masquerading & Removing Employee Users
Adding Employee Users All Astro Accounts start with a single Admin User; this user is generated using the email address that you registered with. Admin Users have access to all aspects of your account, such as Billing, Program Enrollment, Reporting, ...
Campaigns | How to Send Store Specific Campaigns on Multi-Location Accounts | Marketing Suite
Multi-Location Accounts and the Astro Marketing Suite Multi-Location Astro Accounts are comprised of one Master Location and one or several Sub-Locations. The Master Location can both serve as a store account and an HQ account that has the ability to ...
Multiple Location Accounts on Astro What are Multiple Location Accounts? Multiple Location accounts have one Master Account with as many Sublocation Accounts as you need to represent your additional locations. Think of a tree, with the Master as the ...
Astro Training Videos | Astro Retailers
Astro Loyalty Training Videos These videos will go over everything from enrolling in programs, adding customers, checking out customers, automated reporting, adding employee users, and how to access our help desk. 1. Account Set Up 2. Add Employee ...